What are the terms and conditions when I receive a Free Gift with my Purchase?

From time to time we may offer a Free Gift when you make a purchase on the site. These offers are for a limited time period and may be communicated via our subscription marketing emails, SMS and may be advertised directly on the site.

  • Offers are available whilst stocks last
  • Exclusions may apply
  • If the item you have paid for is eligible for return, and you wish to return it, the 'Free Gift Item' should also be returned or you may not be eligible for a full refund
  • Coupon codes may not be eligible alongside 'Free Gift with Purchase' offers (this excludes codes issued in exchange for loyalty points, if your loyalty code does not work please let us know) 
  • The 'Free Gift item' should be visible on your cart at checkout - if the item is not in your cart this item will not be included in your order.  If it has not been added to your cart, or you are unable to add it for any reason the promotion may have ended or stock may no longer be available. Please contact customer service for assistance in this case. You can use the CONTACT US form below.

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