DELIVERY TIMINGS + INFORMATION

Please see estimated delivery timeframes below in business days (this excludes weekends and public holidays). These shipping timeframes may be subject to change if there are high order volumes.


Region Estimated Delivery TimeShipped from 
UAE (Dubai, Abu Dhabi, Ajman, Sharjah)
Same day - 1 business day*
UAE
UAE (Al Ain, Fujairah, RAK, UAQ)
1-2 business days*
UAE
US (Mainland) - Express Shipping**
2-4 business daysUS
US (Mainland) - Standard Shipping3-8 business daysUS
Canada3-5 business daysUAE
Australia3-5 business daysUAE
UK2-3 business daysUK
France2-3 business daysFrance
Austria, Bulgaria, Belgium, Croatia, Ireland, Italy, Germany, Norway, Spain, Sweden, Switzerland, Portugal, Poland, Romania, The Netherlands
3-5 business daysFrance
GCC
2-4 business days
UAE
Asia and Rest of the World3-7 business daysUAE
US (PO Box + outside Mainland)12-20 business days
US


The dates mentioned above provide a guideline, shipping timeframes may be subject to change. Orders including fragrance or other HAZMAT products may take an additional 1-2 days shipping.


You will receive your tracking details when your order has been processed and ready for collection from the courier. Please allow 1-2 business days for your tracking number to activate. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).


*The estimated delivery time for remote areas in the UAE is up to 3 business days


**Express shipping is available on all US (Mainland) orders that does not include Kayali Fragrances or Liquid Matte Lipsticks.