My order keeps failing

We're sorry that your order was unsuccessful, there are various reasons that this can happen. If your bank did not decline the payment, it may be related to the billing information provided. If you wish to reorder, we would recommend to verify all billing information including name and address before placing your order again, and/or use an alternative payment method.

Your card has not been charged for this order, however in some cases, it may have been authorized* – this will automatically be reversed within 48 hours as your order is unsuccessful.

*An authorization is a temporary hold of funds on your credit/ debit card. For instance, when you purchase a product using card payment the bank will 'hold' the money on behalf of Huda Beauty to ensure there are enough funds to be charged when the order is confirmed.  This may reflect as a transaction on your account but no funds have been taken from your account.

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