Please see estimated delivery timeframes below in business days (this excludes weekends and public holidays). These shipping timeframes may be subject to change if there are high order volumes.
| Region | Estimated delivery time | Shipped from |
| UAE (Dubai, Abu Dhabi, Ajman, Sharjah) | Same Day - 1 business day* | UAE |
| UAE (Al Ain, Fujairah, RAK) | 1-2 business days* | UAE |
| US (Mainland) - Express Shipping** | 2-4 business days | US |
| US (Mainland) - Standard Shipping | 3-8 business days | US |
| Canada | 3-5 business days | UAE |
| Australia | 3-5 business days | UAE |
| UK | 2-3 business days | UK |
| France | 2-3 business days | France |
| Bulgaria, Belgium, Croatia, Italy, Romania, Spain, Sweden, Portugal, Poland, Austria, Ireland, Germany, The Netherlands, Norway, Switzerland | 3-5 business days | France |
| GCC | 2-4 business days | UAE |
| Asia and Rest of the World | 3-7 business days | UAE |
| US (PO Box + outside Mainland) | 12-20 business days | US |
The dates mentioned above provide a guideline, shipping timeframes may be subject to change. Orders including fragrance or other HAZMAT products may take an additional 1-2 days shipping.
Pre-orders for the Faux Filler Kalamantina Jelly oil will ship only after launch date on 31st July. In case your order has regular items, these items will be shipped separately within the normal processing times.
You will receive your tracking details when your order has been processed and ready for collection from the courier. Please allow 1-2 business days for your tracking number to activate. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).
*The estimated delivery time for remote areas in the UAE is up to 3 business days
**Express shipping is available on all US (Mainland) orders that does not include KAYALI Fragrances or Liquid Matte Lipsticks.