My coupon code is not working with the promotion?

Coupon codes cannot be redeemed on items purchased as part of the Complexion Buy One, Get One promotion (this excludes codes issued in exchange for loyalty points. If your loyalty code does not work, please let us know)

If you have a valid coupon code, it should apply to other full priced items in your basket that are not part of the promotion. Alternatively, you can save your code to redeem on your next order.

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